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Connecticut Department of Transportation - Operations Statistics for the Biennium - Bureau of Public Transportation - SFY 2002/2003 Connecticut Department of Transporation Logo
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Express Bus Services: Privately Operated Hartford Commuter Express Bus Services
ARROW LINE

Service Information 860-289-1531
E-mail rob.lawson@coachusa.com
Fax 860-289-1535


COLLINS BUS COMPANY

Service Information 800-848-0223
E-mail postroad.stages@snet.net
Fax 860-644-5874


DATTCO, INC.

Service Information 860-229-4878
E-mail dattco@dattco.com
Fax 860-826-1115


KELLEY TRANSPORTATION COMPANY

Service Information 800-243-5106
Fax 860-496-4090
System
Profile >>
The State of Connecticut contracts with private operators to provide 8 weekday, commuter express bus routes into Hartford, in addition to the 12 provided by CTTRANSIT's Hartford Division.
Bristol - Hartford Commuter Express Service* >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $180,266 $188,704 $188,711 $180,801 -0.3%
Expenses $303,102 $296,614 $293,930 $294,948 2.8%
Net Deficit $122,836 $107,909 $105,219 $114,147 7.6%
ConnDOT Share $122,836 $107,909 $105,219 $114,147 7.6%
Passenger Trips 68,381 69,399 70,075 69,290 -1.3%
Deficit/Passenger $1.80 $1.55 $1.50 $1.65 9.0%
Cost/Passenger $4.43 $4.27 $4.19 $4.26 4.1%
Operating Ratio 59.5% 63.6% 64.2% 61.3%
* Includes Ridership Figures from Mid-DAY Express Service, Initiated on April 15, 2002.
Operated by DATTCO, Inc.
Cheshire - Hartford Commuter Express Service >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $57,647 $52,785 $51,309 $50,666 13.4%
Expenses $126,101 $123,444 $120,681 $122,311 3.1%
Net Deficit $68,634 $70,659 $69,372 $71,645 -4.2%
ConnDOT Share $68,634 $70,659 $69,372 $71,645 -4.2%
Passenger Trips 22,565 21,315 18,061 18,710 20.6%
Deficit/Passenger 3.04 3.31 3.84 3.83 -20.6%
Cost/Passenger 5.59 5.79 6.68 6.54 -14.5%
Operating Ratio 45.6% 42.8% 42.5% 41.4%
Operated by DATTCO, Inc.
Meriden - Hartford Commuter Express Service >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $44,518 $41,720 $37,759 $35,589 25.1%
Expenses $171,432 $170,938 $130,431 $131,404 30.5%
Net Deficit $126,914 $129,218 $92,672 $95,812 32.5%
ConnDOT Share $126,914 $129,218 $92,672 $95,812 32.5%
Passenger Trips 18,906 17,578 15,497 14,260 32.6%
Deficit/Passenger $6.71 $7.35 $5.98 $6.72 -0.1%
Cost/Passenger $9.07 $9.72 $8.42 $9.21 -1.6%
Operating Ratio 26.0% 24.4% 28.9% 27.1%
Operated by Arrow Line
New Haven - Hartford Commuter Express Service >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $23,069 $19,657 $18,757 $19,143 20.5%
Expenses $68,531 $66,675 $64,831 $64,000 7.1%
Net Deficit $45,462 $47,018 $46,074 $44,857 1.3%
ConnDOT Share $45,462 $47,018 $46,074 $44,857 1.3%
Passenger Trips 7,862 6,332 5,885 5,716 37.5%
Deficit/Passenger $5.78 $7.43 $7.83 $7.85 -26.3%
Cost/Passenger $8.72 $10.53 $11.02 $11.20 -22.1%
Operating Ratio 33.7% 29.5% 28.9% 29.9%
Operated by DATTCO, Inc.
Old Saybrook - Hartford Commuter Express Service* >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $86,000 $86,441 $72,960 $71,622 20.1%
Expenses $196,467 $191,268 $186,605 $184,220 6.6%
Net Deficit $110,467 $104,827 $113,645 $112,598 -1.9%
ConnDOT Share $110,467 $104,827 $113,645 $112,598 -1.9%
Passenger Trips 31,180 29,880 24,056 24,900 25.2%
Deficit/Passenger $3.54 $3.51 $4.72 $4.52 -21.7%
Cost/Passenger $6.30 $6.40 $7.76 $7.40 -14.8%
Operating Ratio 43.8% 45.2% 39.1% 38.9%
Operated by DATTCO, Inc.
Torrington - Hartford Commuter Express Service >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $81,014 $78,130 $88,067 $89,035 -9.0%
Expenses $296,390 $289,328 $277,830 $282,933 4.8%
Net Deficit $215,376 $211,198 $189,763 $193,898 11.1%
ConnDOT Share $215,376 $211,198 $189,763 $193,898 11.1%
Passenger Trips 28,330 26,195 29,953 30,498 -7.1%
Deficit/Passenger $7.60 $8.06 $6.34 $6.36 19.6%
Cost/Passenger $10.46 $11.05 $9.28 $9.28 12.8%
Operating Ratio 27.3% 27.0% 31.7% 31.5%
Operated by Kelley Transportation Co.
Vernon - Hartford Commuter Express Service >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $320,510 $323,330 $314,299 $290,336 10.4%
Expenses $450,503 $442,794 $433,208 $396,257 13.7%
Net Deficit $129,993 $119,463 $118,909 $105,921 22.7%
ConnDOT Share $129,993 $119,463 $118,909 $105,921 22.7%
Passenger Trips 136,039 131,158 126,012 117,257 16.0%
Deficit/Passenger $0.96 $0.91 $0.94 $0.90 5.8%
Cost/Passenger $3.31 $3.38 $3.44 $3.38 -2.0%
Operating Ratio 71.1% 73.0% 72.6% 73.3%
Operated by Collins Bus Company
Willimantic - Hartford Commuter Express Service >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $133,424 $135,335 $134,347 $127,690 4.5%
Expenses $403,826 $397,847 $419,349 $415,357 -2.8%
Net Deficit $270,402 $262,512 $285,002 $287,667 -6.0%
ConnDOT Share $270,402 $262,512 $285,002 $287,667 -6.0%
Passenger Trips 53,075 51,958 49,710 49,355 7.5%
Deficit/Passenger 5.09 5.05 5.73 5.83 -12.6%
Cost/Passenger 7.61 7.66 8.44 8.42 -9.6%
Operating Ratio 33.0% 34.0% 32.0% 30.7%
Operated by Arrow Line
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