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Transit Districts: Norwalk Transit District
NORWALK TRANSIT DISTRICT
LOUIS SCHULMAN, ADMINISTRATOR
275 WILSON AVENUE
NORWALK, CT 06854

Service Information 203-852-0000
Office Number 203-299-5160
Web www.norwalktransit.com
E-mail lschulman@norwalktransit.com
Fax 203-299-5166
System
Profile >>


The Norwalk Transit District was established in 1974 and began operation in 1978. The District operates fixed route bus service within Norwalk and Westport; intertown fixed route bus service between Norwalk and Milford (Coastal Link) and between Norwalk and Danbury (Route 7 Link); complementary ADA service in Westport, Norwalk, Darien, Stamford and Greenwich; and intertown door-to-door services for the elderly and disabled, in seven of the eight towns and cities in the Southwest Region. The District also operates two rail shuttle service routes in Greenwich, three in Norwalk, and three in Westport.

During FY 2003, due to budget constraints, the District reduced fixed route service in Norwalk and eliminated one route. However, increased shuttle service was offered in Westport in response to the opening of a small college on the Norwalk Westport border.
Service
Summary >>
The Norwalk Transit District has a fleet of 61 vehicles. In addition, the District has contracts with purchased transportation providers who add an additional 17 vehicles to the total. Therefore, the total fleet used to provide all of the following services are 78 vehicles. Vehicles are used in mixed applications, both fixed route and demand response, based on time of day.

The following are all of the services provided by the District:

Fixed Route
16 routes
25 vehicles

ADA and Elderly (Stamford and Westport)
ADA service
36 vehicles

Shuttles
14 routes
17 vehicles
Norwalk Transit District - Norwalk Services>>
Urban Fixed Route Service
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $991,132 $1,052,728 $1,073,495 $1,087,014 -8.8%
Expenses $3,701,411 $3,895,596 $3,751,211 $3,747,330 -1.2%
Net Deficit $2,710,279 $2,842,868 $2,677,716 $2,660,316 1.9%
ConnDOT Share $2,473,050 $2,554,595 $2,557,214 $2,408,008 2.7%
Passenger Trips 876,987 1,032,901 1,371,575 1,267,730 -30.8%
Deficit/Passenger $3.09 $2.75 $1.95 $2.10 47.3%
Cost/Passenger $4.22 $3.77 $2.73 $2.96 42.8%
Operating Ratio 26.8% 27.0% 28.6% 29.0%
Norwalk Transit District - Westport Services >>
Urban Fixed Route Service
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $118,082 $117,133 $132,487 $156,606 -24.6%
Expenses $773,513 $825,877 $760,068 $754,242 2.6%
Net Deficit $655,431 $708,744 $627,581 $597,636 9.7%
ConnDOT Share $465,275 $453,926 $458,945 $427,879 8.7%
Passenger Trips 89,350 99,200 109,250 135,789 -34.2%
Deficit/Passenger $7.34 $7.14 $5.74 $4.40 66.7%
Cost/Passenger $8.66 $8.33 $6.96 $5.55 55.9%
Operating Ratio 15.3% 14.2% 17.4% 20.8%
Norwalk (Norwalk Area) Transit District >>
ADA Operations
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $142,150 $146,956 $158,253 $134,338 5.8%
Expenses $982,007 $1,001,730 $827,098 $769,094 27.7%
Net Deficit $839,857 $854,774 $668,845 $634,756 32.3%
ConnDOT Share $286,115 $286,115 $279,773 $277,782 3.0%
Passenger Trips 32,957 33,350 31,521 30,871 6.8%
Deficit/Passenger $25.48 $25.63 $21.22 $20.56 23.9%
Cost/Passenger $29.80 $30.04 $26.24 $24.91 19.6%
Operating Ratio 14.5% 14.7% 19.1% 17.5%
Norwalk (Stamford Area) Transit District >>
ADA Operations
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $43,679 $50,054 $60,679 $54,970 -20.5%
Expenses $783,021 $698,141 $617,568 $629,226 24.4%
Net Deficit $739,342 $648,087 $556,889 $574,256 28.7%
ConnDOT Share $739,342 $648,087 $556,889 $574,256 28.7%
Passenger Trips 22,525 25,098 26,262 27,672 -18.6%
Deficit/Passenger $32.82 $25.82 $21.21 $20.75 58.2%
Cost/Passenger $34.76 $27.82 $23.52 $22.74 52.9%
Operating Ratio 5.6% 7.2% 9.8% 8.7%
Norwalk (Westport Area) Transit District >>
ADA Operations
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $10,488 $11,924 $12,438 $13,708 -23.5%
Expenses $181,693 $177,279 $157,699 $159,437 14.0%
Net Deficit $171,205 $165,355 $145,261 $145,729 17.5%
ConnDOT Share $56,650 $56,650 $58,655 $55,000 3.0%
Passenger Trips 5,555 6,000 5,596 7,028 -21.0%
Deficit/Passenger $30.82 $27.56 $25.96 $20.74 48.6%
Cost/Passenger $32.71 $29.55 $28.18 $22.69 44.2%
Operating Ratio 5.8% 6.7% 7.9% 8.6%
Greenwich Shuttle >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $54,816 $50,833 $43,913 $39,396 39.1%
Expenses $182,917 $186,104 $156,363 $140,510 30.2%
Net Deficit $128,101 $135,271 $112,450 $101,114 26.7%
ConnDOT Share $128,101 $135,271 $112,450 $101,114 26.7%
Passenger Trips 53,847 56,725 51,485 43,734 23.1%
Deficit/Passenger $2.38 $2.38 $2.18 $2.31 2.9%
Cost/Passenger $3.40 $3.28 $3.04 $3.21 5.7%
Operating Ratio 30.0% 27.3% 28.1% 28.0%
Administered by Norwalk Transit District
Norwalk Commuter Shuttle >>
SFY 2003 SFY 2002 SFY 2001 SFY 2000 %change
00-03
Revenue $58,493 $68,704 $38,503 $30,777 90.1%
Expenses $166,917 $185,642 $145,133 $132,236 26.2%
Net Deficit $108,424 $116,939 $106,630 $101,459 6.9%
ConnDOT Share $108,424 $113,126 $106,630 $101,459 6.9%
Passenger Trips 41,048 42,524 37,278 34,694 18.3%
Deficit/Passenger $2.64 $2.75 $2.86 $2.92 -9.7%
Cost/Passenger $4.07 $4.37 $3.89 $3.81 6.7%
Operating Ratio 35.0% 37.0% 26.5% 23.3%
Administered by Norwalk Transit District
Westport Road Shuttle >>
 Enhanced Commuter Connection Services
SFY 2003 SFY 2002(*) SFY 2001 SFY 2000 %change
00-03
Revenue $8,280 $2,578 - - -
Expenses $34,088 $10,881 - - -
Net Deficit $25,808 $8,303 - - -
ConnDOT Share $25,808 $8,303 - - -
Passenger Trips 8,368 2,398 - - -
Deficit/Passenger $3.08 $3.46 - - -
Cost/Passenger $4.07 $4.54 - - -
Operating Ratio 24.3% 23.7% - -
* Started on March, 2002
Operated by Norwalk Transit District
Coastal Link Enhancements >>
Fairfield County Interregional Services
SFY 2003 SFY 2002(*) SFY 2001 SFY 2000 %change
00-03
Revenue $34,877 $14,865 - - -
Expenses $93,993 $36,631 - - -
Net Deficit $59,116 $21,766 - - -
ConnDOT Share $59,116 $21,766 - - -
Passenger Trips 36,280 16,563 - - -
Deficit/Passenger $1.63 $1.31 - - -
Cost/Passenger $2.59 $2.21 - - -
Operating Ratio 37.1% 40.6% - -
* Started on February, 2002
Operated by Norwalk Transit District
Route 7 Link Danbury-Norwalk >>
Fairfield County Interregional Services
SFY 2003 SFY 2002(*) SFY 2001 SFY 2000 %change
00-03
Revenue $11,568 $3,844 - - -
Expenses $168,416 $65,187 - - -
Net Deficit $156,848 $61,343 - - -
ConnDOT Share $150,997 $61,343 - - -
Passenger Trips 9,979 3,648 - - -
Deficit/Passenger $15.72 $16.82 - - -
Cost/Passenger $16.88 $17.87 - - -
Operating Ratio 6.9% 5.9% - -
* Started on February, 2002
Operated by Norwalk Transit District
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